Privacy Policy

1. Introduction
Welcome to Hughes Performance Coaching This Privacy Policy describes how we collect, use, and protect your personal information when you use our website hughesperformancecoaching.com and related services for personal training and Muay Thai coaching.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

Full name
Email address
Phone number
Emergency contact details
Home or billing address
Date of birth
Health or fitness information you provide voluntarily (e.g., injuries, conditions, training goals)
Payment information (processed securely via third-party providers)

b. Technical Information

IP address
Device and browser type
Pages visited and time spent on our site
Referral source (e.g., if you found us through another website or ad)
Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

Book and manage training sessions
Customize your training or coaching plan
Respond to your inquiries and provide customer support
Process payments and send invoices
Send appointment reminders, schedule updates, and promotions
Improve our website and services
Comply with legal or safety obligations

4. Legal Basis for Processing

If you are located in the EU or UK, our legal bases for processing your data may include:

Your consent
Contractual necessity (e.g., to deliver training services)
Legitimate interest (e.g., marketing relevant services to existing clients)
Legal obligations (e.g., safety or tax requirements)

5. Sharing Your Information

We only share your information when necessary:

With service providers (e.g., scheduling software, payment processors)
If legally required (e.g., by a court order or law enforcement)
With your explicit consent (e.g., sharing results/testimonials)

We do not sell or rent your personal information.

6. Cookies and Tracking Technologies

We use cookies to:

Improve site functionality
Analyze website traffic
Offer personalized marketing

You can manage cookies via your browser settings or opt-out using cookie banners where applicable.

7. Data Retention

We retain your personal information only as long as necessary for the purposes stated in this policy or as required by law (e.g., tax or legal recordkeeping).

8. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction or deletion
Withdraw your consent at any time
Object to certain processing
Request a copy of your data (data portability)
Lodge a complaint with your local data protection authority

9. Security

We take appropriate measures to protect your data, including secure servers, encrypted communications, and access controls. However, no system is 100% secure.

10. Third-Party Links

Our website may link to third-party platforms (e.g., Instagram, YouTube, fitness apps). This policy does not apply to those sites, and we are not responsible for their privacy practices.

11. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children without verified parental consent.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

13. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact:

📧 Email: kian@hughesperformancecoaching.com
📍 Address: EN6 1RB
📱 Phone: 07759955513

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